Contact Us

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info@indesignlv.com
(702) 291-8618

RETURN POLICY

  • Returns are accepted for store credit or exchange only within 14 days of order delivery.

  • All returns must be pre-approved. Unapproved returns will not be accepted.

  • Items must be returned in unused, original condition with all original packaging.

  • Customers are responsible for all return shipping costs and insurance.

  • Shipping charges are non-refundable.

  • A restocking fee may apply to any item not returned in acceptable condition.

  • Returns requested after 14 days from delivery will not be accepted.

The following items are not eligible for return or exchange:

  • Custom orders

  • Special orders

  • Sale items

  • Final sale items

To request a return, email us at [info@indesignlv.com] with your order number and a list of the item(s) you wish to return. We will provide a Return Authorization Number (RA#), which must be clearly written on the return package. Returns without an RA# will not be processed.